Privacy Policy
This Privacy Policy details the practices of heanws and our affiliates regarding the collection, usage, and sharing of your personal data when you engage with our games and related services. By using our services, you consent to the terms described in this policy, which forms an integral part of our end - user license agreement. Should you disagree with any aspect of this policy, please refrain from using our services.
Scope of Coverage
This policy encompasses the following key areas:
- ● Personal Data Collection and Use
- ● Cookies and Similar Technologies
- ● Third - Party Data Handling
- ● Data Retention
- ● Data Security
- ● Children's Privacy
- ● Your Rights
- ● Policy Changes
- ● Regional Addendum
- ● Contact Information
1. Personal Data Collection and Use
We offer a diverse range of online H5 games. While registration is not mandatory to access our services, please note that certain games may be managed by third - party providers, each with their own independent privacy policies. For games under our direct management, we collect personal data on a need - to - know basis for the following purposes:
Location Services
With your explicit consent, we may collect information such as your IP address, GPS coordinates, RFID data, or home address to enable location - based features. You have the right to revoke this consent at any time through your account settings or by contacting our support team.
Service Improvement
To enhance your gaming experience, troubleshoot technical issues, and optimize our services, we gather in - game activity data, device - specific information (including make, model, operating system), and network status details.
Legal Compliance
In order to comply with applicable laws and regulations, such as anti - money laundering requirements, we may collect device - and network - related information as necessary.
2. Cookies and Similar Technologies
We utilize cookies, web beacons, and other similar technologies to improve your user experience, analyze trends, and manage our services. You have the option to accept, decline, or manage these technologies through your browser settings. However, please be aware that disabling certain cookies may impact the functionality of our games and services.
3. Third - Party Data Handling
We collaborate with various third - party partners to deliver our services effectively. Your data may be shared with these partners in the following circumstances:
Affiliates
In accordance with established legal agreements, we may share your data with our global affiliates for purposes related to service provision, support, and improvement.
Advertising
Certain advertising partners may utilize your data to present targeted advertisements. You can choose to opt out of personalized advertising via the Network Advertising Initiative's online opt-out mechanism. To disable advertising cookies from specific providers, explore the privacy and advertising settings available on their official websites for relevant opt-out options.
Data Analytics
To gain insights and enhance our services, we engage third - party analytics providers, such as Google Analytics. These providers use the data collected solely for the purpose of helping us understand user behavior and improve our offerings.
Remarketing
We may employ remarketing services, such as Google Ads Remarketing, to display targeted ads to users who have previously interacted with our services. You can manage your preferences and opt out of these services through various online settings.
Traffic Optimization
Services like Cloudflare assist us in optimizing content delivery. During this process, they may process certain data to ensure a smooth and efficient user experience.
Legal Requirements
In cases where required by law, we may share your data with anti - cheat companies, public authorities, or other relevant entities to comply with legal obligations or protect our rights and the rights of others.
Business Transitions
In the event of a sale, merger, or other significant business change, your data may be transferred to the new owner or successor entity. In such cases, we will notify you of the change and the new data handling practices.
4. Data Retention
The duration for which we retain your personal data is determined by several factors, including the nature of the data, the purpose of collection, contractual obligations, and legal requirements. We retain data for as long as necessary to provide our services or as permitted by applicable laws. Once data is no longer needed, we will securely destroy or anonymize it in accordance with our data retention policies.
5. Data Security
We are committed to protecting the security of your personal data. We implement a variety of technical, physical, and administrative security measures, including encryption and access controls, to safeguard your information. However, please be aware that no method of data transmission or storage over the internet is completely secure. In the event of a data breach that poses a risk to your rights, we will notify the relevant data protection authority within 72 hours, as required by law.
6. Children's Privacy
Our services are primarily intended for adult users. If you are under the age of 16 (age requirements may vary by jurisdiction), you must obtain prior parental or guardian consent before using our services. In the event that we become aware that we have collected personal data from a child without proper consent, we will promptly delete such data.
7. Your Rights
You have the following rights regarding your personal data:
Right to Information
We are committed to providing you with clear and transparent information about how we collect, use, and share your data.
Right of Access
You have the right to request access to the personal data we hold about you, including a copy of the data.
Right to Rectification
If you believe that the data we have collected about you is inaccurate or incomplete, you can request that we correct or update it.
Right to Erasure
Under certain circumstances, you may request that we delete your personal data.
Right to Restrict Processing
You can ask us to limit the processing of your data in specific situations.
Right to Data Portability
You have the right to obtain and reuse your personal data in a structured, commonly used, and machine - readable format.
Right to Object
You may object to the processing of your data in certain circumstances, such as for direct marketing purposes.
Right to Lodge a Complaint
If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant data protection authority.
Right to Withdraw Consent
If you have previously given your consent for the collection, use, or sharing of your data, you can withdraw that consent at any time.
Protection Against Automated Decision - Making
We do not make decisions that produce legal effects concerning you or significantly affect you based solely on automated processing.
We will respond to your requests free of charge, except in cases where requests are manifestly unfounded, excessive, or repetitive. In such cases, we may charge a reasonable fee. We aim to respond to all requests within one month, although this may be extended in complex cases, with appropriate notice to you.
8. Policy Changes
We reserve the right to update this Privacy Policy from time to time. For significant changes, we will notify you via email, in - app notifications, or by posting a notice on our website. It is your responsibility to review this policy regularly to stay informed about how we handle your personal data.
9. Regional Addendum
Brazil
We comply with the Brazilian General Data Protection Law (LGPD). If you have any questions or concerns regarding your data rights under this law, please contact us.
Colombia
We adhere to Law 1581 in Colombia. For any privacy - related inquiries, feel free to reach out to us.
Turkey
We operate in accordance with the Law on Protection of Personal Data (LPPD) in Turkey. If you wish to file a complaint or have questions, please contact our support team.
Peru
We follow the Peruvian Personal Data Protection Law (PDPL) and its associated regulations. For any questions or concerns, please get in touch with us.
10. Contact Us
Have a question, comment, or suggestion? We'd love to hear from you! You can submit your feedback at the end of any article, or reach out to us directly at heanws.com. We're here to listen, learn, and improve, so don't hesitate to get in touch.
Contact address:FLAT 2305, BLOCK 7, CHEUNG YUE ESTATE, CHEUNG YUE ROAD, PEARL RIVER DISTRICT, KOWLOON, HK
Telephone:+852 2789 6543
Email:heanws.com@yandex.com
